Terms and Conditions

The following General Terms and Conditions of Sale govern the offer and sale of products on our web site (marisbrands.com): The products purchased on marisbrands.com are directly sold by Dama S.r.l. following called retailer. Ricamificio Dama s.r.l. is registered with the Companies' Register of Varese under no. 178076, Tax Code and VAT no. IT01378600124. Dama's registered office in Italy is located at Via Monte Santo, 5 – 21013 Gallarate (VA).

Business Policy

Retailer offers products for sale on marisbrands.com and its e-commerce business services are available exclusively to its end users, i.e. the "Consumers". "Consumer" shall mean any individual who is acting for purposes which are outside his or her trade, business or profession. If you are not a Consumer, please do not buy any products on marisbrands.com . Retailer reserves the right not to process orders received from users who are not "Consumers" and any other order which does not comply with own business policy. These General Terms and Conditions of Sale exclusively regulate the offer, transmission and acceptance of purchase orders relating to products on marisbrands.com between the users of marisbrands.com and Dama S.r.l. The General Terms and Conditions of Sale do not regulate the supply of services or the sale of products performed by third parties that are on marisbrands.com through links, banners or other hypertext links.

How to conclude the contract

In order to conclude the contract of purchase one or more produced on marisbrands.com it’s necessary fill out the online order form and send it electronically to retailer, following relatives instructions. The order form contains a link to these General Terms and Conditions of Sale, and also contains information on the main characteristics of each product ordered and the relevant unit price (including all applicable fees and taxes),the type of payment may used in order to purchase each product, shipping terms for the purchased products, shipping and delivery costs, and references to the terms and conditions for returning purchased products. The contract will be concluded when retailer will electronically transmit to the user the confirmation of order, containing a summing-up of informations, already contained in the order form (General Terms and conditions of sale, main characteristics of each product ordered and the relevant unit price, type of payment may used in order to purchase each product, shipping terms for the purchased products, shipping and delivery costs) prior check of correctness of data relatives the order. Before proceeding to purchase, by transmition of order form, will ask to read the General Conditions and Terms of Sale, and the informative of Privacy. The order form will be archived in our databank for the time necessary to deal the order and however in legal terms. The available language to conclude the contract with retailer is English.. Retailer will not be able to deal purchase orders when they don’t give sufficient solvency guarantees or they result incomplete or not correct, otherwise in case of unavailability of products. In these cases, we will provide to inform by e-mail that the contract is not concluded, and that the retailer had not provided for deal of order justifying causes If the products showed on marisbrands.com, will not available or in sale at the moment of last access to web site, otherwise from sending the order form, retailer will provide quickly informing the user by sending an e-mail and in any case by then end of 30 days accrue from a day following the transmition of the order. In case of forwarding the order and payment of price, retailer will provide for refund of the amount anticipated. By telematic transmition of order form the user confirm to know, accept and unconditionally observe in relations with retailer these General Terms and Conditions, besides the user confirm to know and accept further informations on marisbrands.

Guarantees of products and prices

Marisbrands.com offers in sale exclusively products of famous brands, new and not used, and of first quality. These products are purchased directly from producers, and following their rigorous control quality. Retailer doesn’t sell used products, irregular or of inferior standard quality offer on the market. The essential characteristics of the products are introduced on marisbrands.com in each product card. Images and colors of offered products however may be not correspondent to the real ones, for effect of internet browser and monitor utilized. Price of products may be subject to updating, it will be necessary to check of final price of sale, before sending the relative order form. All products are fortified of of identification label. In recess case it is necessary not to remove l' label from the acquired products of which they constitute integrating part. Retailer in case of exercise of its recess right has the faculty not to accept the restitution of the products that are without the relative label or that they have been altered in their essential and qualitative characteristics or that they have been damaged.


For payment of the products and shipment expenses will be possible to follow one of the modalities indicated in the order form. For payment by credit card, financial information (i.e. number of credit/debit card, expiration date) will be forwarded by cryptographic protocol to Banca Intesa SanPaolo or PayPal, that furnish relatives electronic payment services, without possibilities for third parties having access in any way. That informations will be never used by retail, if not to complete purchase procedures only, and to proceed for possible refunds, or when be necessary prevent or inform police force frauds on marisbrands.com Price for purchase of products will be bill on account of user, immediately after sending the order form. To know modality of expedition and delivery of products, will be possible consult the section shipments in our web site. Indications contained forms integral part of these General Terms and Conditions of sale, and therefore will be considered known and accepted at the moment of the transmition of the order form.

Shipping Methods

All shipping will be carried out by UPS.

Indicative times of delivery from the evasion of the order:

- Italy: 1-2 working days, standard € 5,00 + € 1,00 for each extra products (es. buying 3 products, shipping costs 5,00 + 2,00 Euro) ;

- UE: 3-4 working days, € 20,00;

- Rest of the World: 6-7 working days, € 40,00.

When the shipment happened, will be send you an e-mail with the tracking number, and a link of the web site, where you will be able to know in every moment where is your purchase.

Costumer care

For informations and assistance users an be contact marisbrands.com in the Contacts section.

Recess right

Consumer has the possibility to substitute selected products in case of defectiveness of them without any penalty, by deadline of 5 working day, from receipt of products purchased on marisbrands.com. To recede contract it is necessary compile return form. Goods will be given back to retail by courier within 5 days from receipt of products. The cost of the transport will be charge of user only if he will decide to use a different courier from that one indicated by retail in the return form. In opposite case cost of return will be charged on retail. Recess right, beyond the respect of terms and modality can be exercised only when be respected also following conditions:

- Products do not be used, worn, washed, or damaged.

- Identification label must be already attached to products like receipt of them.

- Products must be given back in their original packaging.

- Given back products must be send in a single expedition.

- Retail reserve the right to not accept items of same order shipped in different moments.

- Return products will be delivered to courier within 5 days from receipt of products.

If recess right will be correctly exercised above modalities and terms, retail will provide to refund amounts already collect for purchase of products, within the terms of 30 days.


Refund procedures will be activate after checked the correct respect of terms and conditions above specified. If modalities and terms will not respected, user don’t have the right of refund of amount correspond to retail for the purchase of products; however he can get back the purchased products with cost at his charge. In opposite case, retail can keep the products and the amounts already paid for the purchase. the vendor indicates which shipper for the restitution of the products the courier ups GOVERNING LAW These General Terms and Conditions of Sale are governed by Italian law and in particular by Italian legislative decree 6 September 2005 no. 206 on distance contracts and by Italian legislative decree 9 April 2003 no. 70 on certain aspects related to e-commerce. In case a dispute arise from General Term and conditions of sale between the Vendor and every user, the Vendor grant , from now, his full agreement and acceptance of the reconciliation service RisolviOnline. RisolviOnline is and independent and institutional service, provided by the Arbitration Chamber of Chamber of Commerce in Milan, which allow to reach a satisfactory agreement on line in a friendly and safe way , with the help of a neutral and qualified conciliator . For additional information about RisolviOnline rules or to send a request of reconciliation, please enter on risolvionline.com.


Dama S.r.l. declare and guarantee that user’s personal data will be handled in conformity by law DLgs 196/03. Details concerning treatment formality are contained in the Privacy Policy of web site.

Amendments and updates

The General Terms and Conditions of Sale may be amended from time to time due to new laws and regulations or other reasons. The new General Terms and Conditions of Sale shall be effective as of the date of publication on marisbrands.com.